AI at Work | SPOTTER

Put AI to Work for Your City

Cutting-edge AIoT technology that detects potholes efficiently, saving councils millions and enabling smarter infrastructure maintenance.

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SPOTTER is a product of Acumen Software, trusted developers of:

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Put AI to Work for Your City

Cutting-edge AIoT technology that detects potholes efficiently, saving councils millions and enabling smarter infrastructure maintenance.

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We are a leader in delivering solutions in work management and asset management

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More than an AI Detection System, SPOTTER is a Solution

The utilisation of AIoT for road inspections maximises operational efficiency, but this is only half of the solution. SPOTTER is an all-encompassing solution, supported by a powerful, established back-office solution with 20 years of experience in work and asset management across various utilities and councils. This ensures that the data collected is translated into actionable work orders, assisting councils with the backlog of maintenance requests and optimising operational efficiency.

A Cost Effective and Robust Solution

SPOTTER requires no specialised vehicles or personnel. The small, robust device is water-resistant, easy to install, low-maintenance, and compatible with any vehicle, making it a cost effective solution for widespread deployment across council fleets and other organisations, such as logistics and utility companies that already operate vehicles on city streets.

Transform Road Maintenance from reactive to proactive

What can SPOTTER detect?

The SPOTTER model has been meticulously trained to identify, analyse and classify a variety of road surface issues through the combined use of high resolution camera detection and LiDAR for accurate 3D measurement of road imperfections. Initial focus has been placed on training the model to detect and log potholes and cracks, with continued training of the model to precisely detect and log:

Faded road markings - Rutting - Water pooling - Road signs - Traffic lights - Overgrown foliage - Graffiti

And more.

Weather-resistant construction for outdoor vehicle mounting

Easy installation and minimal maintenance requirements

Adaptable to multiple vehicle types (cars, trucks, fleet vehicles)
Real-time visual detection of surface deterioration

Advanced image processing for reliable identification and classification

Optimal performance under varying lighting and weather conditions
Accurate 3D measurement of potholes and road imperfections

Detailed surface gradient mapping and volumetric analysis

Precise dimensional data (length, width, depth) of detected features
High-accuracy latitude and longitude coordinates

Real-time vehicle speed and travel direction tracking

Enhanced positional accuracy for precise mapping
Live transmission of road condition data directly to secure cloud servers

Remote data access for immediate assessment and response

Reliable connectivity with low-latency data upload

Specification	Description
Data Integration	Cloud-enabled for instant analytics
Power Supply	Compatible with vehicle power systems (12V DC)
Environmental Resistance	IP-rated enclosure, rugged build
Positioning Accuracy	GNSS/GPS with precision tracking
Connectivity	LTE (4G), Continuous real-time data streaming
Data Output	Images, 3D LiDAR scans, Gradient, Volumetrics
Detection Capabilities	Potholes, Cracks, Road Surface imperfections

What is SPOTTER?

SPOTTER is a compact, robust AIoT device designed for real-time environmental monitoring and analysis. The SPOTTER Device is engineered to deliver precise, real-time road condition data. Equipped with advanced sensing technology, it effectively identifies potholes, surface cracks, and other road imperfections, supporting smarter infrastructure maintenance decisions.

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The SPOTTER model divides images into grid cells for precise issue localisation.

Feature extraction & classification are used precisely to distinguish different road defects.

The model has been extensively trained ensuring accuracy & recall, while the Genetic Evolution Algorithm improves anchors over time.

Data augmentation techniques ensure better recognition of issues in various lighting & weather conditions.

AI is Only as Powerful as the Platform it is Built on

For almost 20 years Acumen Software has provided trusted software solutions that transform the way enterprises and cities operate. From Forcelink, our award-winning Mobile ERP for field service management, to My Smart City, a leading citizen engagement platform, our solutions are purpose-built for performance, scale, and impact. With Acumen Software, AI doesn’t operate in isolation. It integrates into real-world workflows, turning data into action, and insight into impact.

Let’s put AI to work where it matters most - on the roads, in the cities, and in the hands of those who keep them moving.

The Versatility of SPOTTER is What Will Save Your Council Millions

The SPOTTER device can be effortlessly fitted onto any vehicle, so that it quietly goes about analysing roads and making cities smarter. Its versatility allows for expanded deployment to logistics companies, utilities , and any organisation with fleet vehicles already navigating urban areas. As these vehicles move through the city, SPOTTER collects data around the clock automatically logging road issues, triggering resolutions through the system, and delivering live updates to councils and citizens via public portals or the My Smart City platform.

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Municipal & Highway Maintenance Departments

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Infrastructure Management & Road Safety Assessment

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Fleet Operators & Logistics Companies

Endless Possibilities For The Future

As the SPOTTER model evolves and continues to learn, we plan to expand beyond roads enhancing security, public safety, and emergency response.

Make Your City Smarter

SPOTTER has been developed to seamlessly integrate into municipal systems. The back-office logs issues automatically, calculating the severity and prioritising work accordingly, reducing the need for manual surveys.

Through public portals and platforms like My Smart City, citizens receive real-time, AIoT verified data providing early warnings, reducing vehicle damage and improving safety, transparency and public trust.

Issues detected by SPOTTER are automatically logged to the back-office and prioritised based on severity.

The back-office then determines the type of repair required and calculates the materials required to complete the work.

The AI Scheduler dynamically schedules repairs based on priority, allocating the correct resource for the job and providing instructions to complete the work.

The system ensures first-time resolution, reducing manual inspections, saving time, and significantly reducing costs.

SPOTTER detects, reports, and closes cases dynamically, keeping cities running smoothly and enhancing public trust.

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